Help
A few things worth knowing.
Find a quick answer, then get back to creating.
Can I browse without an account?
Yes. Open the App and explore templates without signing in. Sign in or register inside the App when you want to generate or access your account.
Does registration include a free generation?
New accounts receive 20 welcome credits. These are a starting balance, not a promise of a free generation. Check the full cost in the generation dialog; you may need additional credits.
Do I have to write a prompt?
No. A customer prompt is optional. Leave it blank to use the template preset, or add a short direction. The selected template still determines the effect.
Will my photo or video be cropped?
Template previews use portrait frames and display the complete sample. Generated proportions follow the source image and template behavior; the preview frame does not change your output dimensions.
How many photos do I need?
Most templates use one source photo. Supported two-subject DUO templates show two required upload slots. A tag alone does not mean a template supports two photos.
How much does a generation cost?
The App shows the credit quote before you generate. The effect, quality, duration, extra clips and supported two-photo composition can affect the total.
Does my plan renew automatically?
The current passes are prepaid, one-time purchases with no automatic renewal. Monthly passes grant credits after payment clears. Annual passes release credits on a monthly schedule.
How do card payments work?
The card option uses Telegram Stars. You buy Stars through Telegram’s supported payment flow and use them to pay the invoice. Availability and the cost of buying Stars can vary by device, region, store and tax. Crypto is a separate option when available.
Still need a hand?
Email support@mimisy.com with your account email and the relevant order or generation ID. Never include your password.
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