Contact

We’re here to help.

One inbox for account questions, payments, generations and safety reports.

mimisy support

support@mimisy.com

Include your account email and the order or generation ID if available.

Email support

Make your message easy to follow.

For a payment: include the payment method, order ID and what you see in Transaction history. For a generation: include the job ID and any error message. A screenshot can help.

For a privacy or safety report: include the relevant page or generation and explain your concern. Never send your password, access token or payment recovery phrase.

You may find the answer here.

Frequently asked questions · Credits and payments guide